Frequently Asked Questions

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Why Choose Kilimani Children's Clinic ?

The Kilimani Children’s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals.

We are committed to providing personalized high-quality care for your child right from birth all the way to young adulthood. Our in house paediatricians are first and foremost experienced parents themselves and have an unwavering passion for the health of your child. Each brings in a wealth of experience in clinical practice.

Below are some of the most frequently asked questions. If you have a question not addressed below, please contact us, and we’ll be happy to help you!

Can I get same day appointments?

We will see sick children the same day if needed. Physicals need to be scheduled in advance so that we can give your child enough time with the provider. Please call to schedule physicals several weeks ahead of time.

Keep in mind that most insurance plans allow only 1 “wellness” exam per year.

Can I talk to a doctor after the office is closed?

Kids get sick at all hours, so there is a paeditrician  available 24 hours a day. After hours, from 5 p.m. to 8 a.m., there is always a doctor on call that you can reach through our telephone answering service. Simply call the main office number +254725311521 to reach the answering service who may connect you to the doctor on call.

Can I talk to a nurse during the day if I have a question about my child?

We have a nurse-triage line available during our regular business hours that can assist you with any questions you may have.

Can I visit the office and meet with the pediatrician before my baby is born?

Yes! We encourage and welcome new parents to schedule a prenatal visit to meet with our board-certified pediatricians. You’ll have a chance to get acquainted with us and our office, as well as ask any questions you have about our practice and what our care will look like after the birth of your baby.

Do you have evening and weekend hours?

Yes! We offer evening hours Monday through Thursday by appointment only and an urgent-care/walk-in Saturday clinic at our Denis Pritt Road Branch for all our patients. Saturday hours are 8:30 a.m.-12 p.m.

Do you recommend and follow the standard vaccine schedule?

Yes, we do follow the CDC (Center for Disease Control) recommended vaccine schedule. As healthcare providers for children and young adults we believe in protecting our patients from these preventable diseases.

Do you take my insurance?

We take many insurance plans! It is always a good idea, however, to check with your individual insurance carrier to see if Kilimani Children’s Clinic is listed under their plan. You may also call our Business Office at +254725311521 to verify that we are part of your plan.

How many providers do you have?

We have certified paediatricians, certified paediatric nurse practitioners, and certified physician assistants. Nurse Practitioners and Physician Assistants are board certified and are able to diagnose, treat, write prescriptions, and provide education on paediatric care.

How often should my child see the paediatrician?

We recommend the following schedule: Newborn, 2 weeks, 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months, 2 years. From 2 years through 18 years, we recommend yearly visits.

Your office has two locations; can I be seen at both?

Yes, you may be seen at either location, whichever is most convenient for your family. We use an electronic medical record that facilitates your ability to be seen at either office.

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